Data Protection Commitment
Bank Mandiri is committed to protecting the confidentiality and security of customers' personal data in accordance with applicable laws and regulations, including Law No. 27 of 2022 concerning Personal Data Protection (UU PDP).
Data Collected
We collect personal data that you provide directly or through transactions, including name, identity number, address, phone number, email address, as well as financial data and banking transaction data.
Use of Data
Your personal data is used for opening and managing accounts, executing transactions, fulfilling compliance obligations, improving services, and other purposes permitted by law.
Data Security
Bank Mandiri implements strict security standards, including data encryption, multi-layer authentication systems, and continuous security monitoring to protect customers' personal data from unauthorized access, use, or disclosure.
Customer Rights
You have the right to access, correct, update, and delete your personal data, as well as withdraw previously given consent in accordance with applicable regulations. To exercise these rights, please contact Mandiri Call 14000.